Digitsole compliance center

Sub Processors

The commissioning or use of sub processors is in principle permitted to Digitsole as a processor. Controllers (our clients) will be informed beforehand of any intended commissioning or use of subcontractors and the Controller is free to object to this commission within 14 days after this announcement has been sent. Digitsole obliges all subcontractors within the meaning of Article 28 paragraph 4 of the GDPR to commit to their contractual obligations and to transfer to the subcontractor all the obligations that Digitsole as a processor has to meet. The subcontractors are forbidden to process or transfer data in a third country . A list of subcontractors can be found below. 

Sub Processor 
Purpose of processing
Location of processing
Zhortech SAS - Technical support
- Anonymous algorithm output data
- Anonymous insole raw data
Germany
France
Amazon Web Services, INC - Hosting of website infrastructure
- User authentication
- Data storage
- Communication with users (email, sms and push notifications)
- Data backups
Germany
France
Odoo, SA - Customer relation management
- Customer support management
- Customer invoicing, subscription and payment follow-up
France
Belgium
Stripe, INC
Paypal, INC
- Online payments United states (Using dedicated data processing agreement with Standard contractual clauses in line with GDPR)
Atlas, INC - Data storage
- Data backups
Germany
France
Belgium
Google, INC
Segment.io, INC
HotJar, INC
Amplitude, INC
- Collection of statistical information,
- User behaviour tracking on our website
- Performance measurement and improvement of our services
United states (Using dedicated data processing agreement with Standard contractual clauses in line with GDPR)
Microsoft, INC - Communication with users
- Document storage
United states (Using dedicated data processing agreement with Standard contractual clauses in line with GDPR)
OneSignal
(B2C only)
- Customer engagement
- mobile and web push notifications
- email
- SMS & in-app messages
United states (Using dedicated data processing agreement with Standard contractual clauses in line with GDPR)
Chargebee INC - Subscription management and recurring payments (DigitsolePRO only) Frankfort
Mailgun INC
Wildbit INC

- Email communication United states (Using dedicated data processing agreement with Standard contractual clauses in line with GDPR)

Last updated on 16th July 2021