Digitsole compliance center

Sub Processors

The commissioning or use of sub processors is in principle permitted to Digitsole as a processor. Controllers (our clients) will be informed beforehand of any intended commissioning or use of subcontractors and the Controller is free to object to this commission within 14 days after this announcement has been sent. Digitsole obliges all subcontractors within the meaning of Article 28 paragraph 4 of the GDPR to commit to their contractual obligations and to transfer to the subcontractor all the obligations that Digitsole as a processor has to meet. The subcontractors are forbidden to process or transfer data in a third country . A list of subcontractors can be found below. 

Sub Processor 
Purpose of processing
Location of processing
Zhortech SAS - Technical support
- Anonymous algorithm output data
- Anonymous insole raw data
France
Amazon Web Services, INC - Hosting of website infrastructure
- User authentication
- Data storage
- Communication with users (email, sms and push notifications)
- Data backups
Germany
France
Odoo, SA - Customer relation management
- Customer support management
- Customer invoicing, subscription and payment followup
France
Belgium
Stripe, INC - Online payments United states (Using dedicated data processing agreement with Standard contractual clauses in line with GDPR)
Paypal, INC - Online payments United states (Using dedicated data processing agreement with Standard contractual clauses in line with GDPR)
Atlas, INC - Data storage
- Data backups
Germany
France
Belgium
Google, INC
Segment.io, INC
HotJar, INC
- Collection of statistical information and user behavior on our website used for performance measurement and improvement of our services United states (Using dedicated data processing agreement with Standard contractual clauses in line with GDPR)
Microsoft, INC - Communication with users
- Document storage
United states (Using dedicated data processing agreement with Standard contractual clauses in line with GDPR)

Last updated on 8th October 2020